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Dash — New York City, New York
About The Team
Our New Verticals Strategy Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMart is our first-party offering which serves as a fulfillment platform for DoorDash customers when they need essential items in a hurry – including groceries, household essentials, local favorites and so much more. We have sites all over the country and are expanding the selection we carry and services we offer our customers today!
About The Role
We are hiring a Senior Associate within our DashMart Growth Strategy Operations team to contribute to several different growth initiatives across the platform. You’ll identify opportunities to increase volume and customer engagement via platform level initiatives, category growth levers, pricing, promotions, quality, and merchandising initiatives with the goal of increasing consumer volume within the DashMart offerings. You’ll work closely with Category Management, Product, Marketing, Finance, CRM, and Strategy Operations partner by leading cross-functional initiatives, conduct deep-dive analyses, and help shape DashMart’s growth strategy while delivering measurable business results.
You will report into a Manager on our Strategy Operations team and be an individual contributor. This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly prototyping ideas, building mocks for user research, putting together product visions, and synthesizing complex analyses — all with the leverage of AI tools.
We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. The scope of this role will continue to evolve as AI tools become more powerful and accessible, and we want someone who finds that trajectory exciting rather than unsettling. We operate in a hybrid model and spend a few days a month in person together in-office and at team offsites!
All employees that work on DashMart spend some time visiting DashMarts as well to understand the operation. You’re excited about this opportunity because you will… Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and categories.
Operate . Own tracking dashboards and manage week over week metrics to drive high quality operations. Analyze .
Benefits
of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes Build with AI .
You'll use AI tools to rapidly prototype consumer-facing ideas, create mocks for user research sessions, synthesize qualitative Cx feedback at scale, and develop product visions — compressing what used to require weeks and multiple teams into a single afternoon. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team. Lead, collaborate and Influence.
You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Grocery business. We’re excited about you because… You have 2-4+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
Big plus if your experience has consumer growth oriented scope - think occasions strategy, pricing, promotions, in-app experience, etc. You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
You're entrepreneurial.