About The Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About The Role

We’re looking for motivated individuals to help manage robots on public roads and provide valuable feedback to team leads for system improvements. This may include some public road testing and staying flexible with other tasks as needed. You’ll report to the shift lead and play a key role in keeping operations running smoothly.

Shift: This role requires flexible hours/days, ranging from 6AM to 11 PM, Monday through Sunday. You’re excited about this opportunity because you will… Foster a culture of safety, inclusivity, and open communication within the team. Become proficient in the software used for Remote Assistance operations.

Support robots by using our remote system to efficiently address their needs. Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency Aid operators in their daily activities, ensuring adherence to Remote Assistance standards. We’re excited about you because… 2+ years of autonomous and/or robotics operations background experience.

Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar Ability to communicate via Slack clearly and effectively, both in writing and verbally. Self-motivated, quick to learn, and able to perform well under pressure. Well-organized and attentive to detail.

Foster a strong safety culture by ensuring operations are safe and efficient. Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC.

Requirements

and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor.

Compensation

Actual

within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being.

Benefits

package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness

, commuter

g. Colorado Healthy Families and Workplaces Act).

, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

, visit our careers page here . See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. g.

g. 9 hours/month if working 20 hours/week).

Base Pay Range

for this position within the United States, including Illinois and Colorado.

Operations Specialist, Remote Assistance