RMA DC Operator I (Onsite)

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful.

Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an RMA DC Operator I, you will play an important role in Axon’s distribution and returns operations.

You will support outbound shipping and inbound receiving by ensuring orders are accurate, shipped on time, and properly documented, while also receiving, routing, and tracking returned materials through the correct RMA processing areas. You are organized, detail-oriented, safety-minded, and comfortable working in a fast-paced warehouse or distribution environment.

What You'Ll Do

Use internal systems and software to track, prioritize, route, and process orders and returns Support outbound shipping by preparing, verifying, and coordinating shipments Verify picked orders to ensure correct quantities, items, and documentation Ensure required shipping documents are properly included or affixed, including packing slips, bills of lading, labels, and other shipment documentation Inspect labels, barcodes, and shipment details for accuracy and completeness Coordinate outbound pick-ups with UPS, freight carriers, or other logistics partners as assigned Receive daily RMA return deliveries from carriers Transfer materials throughout the department to the appropriate processing stations Document receiving discrepancies and escalate issues as needed Support various RMA processing

Requirements

based on business needs Maintain a clean, organized, and safe work environment Follow all applicable company policies, safety procedures, and legal/regulatory

, including Dangerous Goods

when applicable What You Bring p]:inline" data-streamdown="list-item"> Previous shipping, receiving, warehouse, logistics, or distribution experience p]:inline" data-streamdown="list-item"> Working knowledge of logistics, shipping, receiving, or warehouse procedures p]:inline" data-streamdown="list-item"> Strong attention to detail and commitment to accuracy p]:inline" data-streamdown="list-item"> Excellent organization and communication skills p]:inline" data-streamdown="list-item"> Ability to prioritize tasks in a fast-paced environment p]:inline" data-streamdown="list-item"> Problem-solving skills and ability to identify and escalate discrepancies p]:inline" data-streamdown="list-item"> Ability to safely operate a forklift p]:inline" data-streamdown="list-item"> Experience handling RMA, returns, repair, or reverse-logistics processes p]:inline" data-streamdown="list-item"> Experience with UPS, freight carriers, bills of lading, packing slips, or shipping documentation p]:inline" data-streamdown="list-item"> Dangerous Goods shipping or handling experience p]:inline" data-streamdown="list-item"> Experience using ERP, WMS, inventory, shipping, or order-management systems p]:inline" data-streamdown="list-item"> Forklift certification Physical Demands Ability to stand, walk, bend, push, carry for 8 of hours at a time; ability to lift 50 unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally kneel, crouch, bend as required to perform tasks Work Environment Within the Axon manufacturing facility, employees may be exposed to manufacturing noise, ambient temperatures, close quarters, hazards associated with working around moving machinery, exposure to vibrations and industrial li