Business Development Representative - SMB

About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. 9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About The Role

As an SMB Business Development Representative, you are a critical driver of our growth. While our Enterprise team focuses on a handful of massive organizations, you will manage a territory of 2,000+ accounts . This is a high-volume, high-activity role designed for someone who thrives on structure, repetition, and the challenge of finding the right entry point into a busy nonprofit.

This isn’t just about making dials or sending emails; it’s about managing a massive funnel. You will be responsible for identifying the right moment to reach out - whether a nonprofit just hired a new director, launched a new program, or is engaging with our content. We are a startup, which means we need people who will experiment with us, find what works, and help us validate the playbook for this segment.

Key Responsibilities

Hit Your Numbers: Your target is 15 meetings booked per month , with a focus on quality. At least 9 of those must be qualified by an Account Executive to count toward your core goals. Own the Meeting Attendance: A booked meeting only matters if the prospect shows up.

You are responsible for the pre-meeting follow-up, sending reminders and relevant information to ensure the prospect is prepared and excited to talk to us. You also re-engage and re-set missed meetings/demos. Execute High-Volume Outreach: You will manage a large territory using a mix of phone, email, and LinkedIn.

You’ll need to balance several outreach campaigns at once and ensure 100+ dials among other touch points. Respond to Intent: You will be the primary point of contact for prospects who are already interacting with us - downloading our guides, visiting our site, or attending our webinars. Speed and relevance are key here - warming these accounts and territory is critical - ensure meaningful activity and ROE.

Personalize Strategically: In a territory of 2,000+ accounts, you can't research every lead for an hour. You will learn to use "scalable personalization"; identifying key triggers like new hires or fundraising goals to make your outreach stand out.

What We’Re Looking For

A Teammate People Want to Work With: You bring a positive, optimistic attitude even when facing the adversity of high-volume outreach. You keep an open mind and elevate the team’s energy. Competitive Goal-Oriented: You want to be the best rep on the leaderboard and set the bar for the rest of the team.

Resilience: You can handle high-volume outreach and the rejection that comes with it. You stay positive and keep moving forward. You outwork obstacles.

Disciplined Execution: You like having a plan and sticking to it. You can manage your own calendar and maintain a high level of activity day in and day out. Coachability: You want to get better.

You’re open to feedback, ready to learn the nonprofit sector, and willing to change your approach based on what the data shows. Agility: This is a startup environment. We are still figuring out the most effective paths to some of these accounts, and we need you to be part of that discovery process.

Communication Skills: You can clearly explain the value of our platform to a busy nonprofit leader in a way that feels helpful, not pushy.