Employee Relations Partner (Robinson Twp., PA)

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.

Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.

Join us! This is an onsite position, located in Robinson Township, PA.

About The Role

BlinkRx is scaling a large hourly Operations workforce across fulfillment, pharmacy, and patient support functions. The Employee Relations Partner is a dedicated specialist who owns the day-to-day employee relations work for this population, partnering closely with the Sr.

Requirements

This is a hands-on role for someone who is comfortable owning complex cases end to end, coaching frontline managers, and operating with strong judgment in a fast-moving, multi-site environment. You will help build and strengthen the employee relations infrastructure as the organization grows.

into actionable steps. Advise managers on progressive discipline, performance concerns, and policy administration. Draft and review corrective action documents, ensuring accuracy, consistency, and risk review where appropriate.

Support managers through terminations, or lead and manage the separation process directly, including documentation and the termination conversation.

Key Responsibilities

Employee Relations, Investigations, and Case Management Conduct timely, thorough, and well-documented workplace investigations into concerns such as misconduct, harassment, policy violations, and interpersonal conflict. Manage cases end to end in HR Acuity, maintaining consistent naming conventions, clean documentation, and accurate case records. Partner with HRBPs and employment counsel on sensitive or higher-risk matters before action is taken, and escalate appropriately.

Identify and flag legal exposure (ADA, FMLA, PWFA, and related areas) before action is taken. Prepare investigation summaries, findings, and recommended outcomes that are defensible and consistently applied. Track case trends and surface insights to the Senior HRBP to inform proactive interventions and policy updates.

Manager Coaching and Partnership Serve as a trusted advisor to frontline and operations managers, building their capability to handle routine employee relations matters independently.

Required Qualifications

5+ years of progressive HR experience, with at least 3 years focused on employee relations or investigations. Direct experience supporting an hourly workforce, ideally in a multi-site or operations-heavy environment. Demonstrated experience conducting workplace investigations and managing complex employee relations cases independently.

Working knowledge of federal and state employment law, including ADA, FMLA, PWFA, and Title VII. Strong, defensible documentation skills and sound judgment about when to escalate. Ability to handle sensitive matters with discretion, neutrality, and professionalism.