Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We’re looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a growing book of business and drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You function as the crucial link between customers, partners like Facebook, TikTok, Pinterest and Snapchat, and our Product Development teams. You will be delivering first-class support, challenging the status quo and building solutions for business needs and outcomes.

io you will... io build a world-class Customer Success organization; contribute to build a library of knowledge that differentiates us from competitors and helps win and retain customers, optimize existing processes within the company and actively enhance all Customer Success initiatives We are looking for you if you...

Perks

Benefits

… Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages mental health

Monthly wellness benefit and learning reimbursement opportunities 401K plus matching equity grants for all new Smartlies Volunteer time off days company donation matching opportunities Choice of computer (MAC or PC) And so much more… The

, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability

. To learn more visit https://www.smartly.io/careers#our-

This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD: $75,000 - $100,000 #LI-HYBRID About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.

Base Pay Range

for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary.