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Careers at Tide
A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind.
With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
ABOUT THE TEAM
Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.
ABOUT THE ROLE
Some of the things you’ll be doing: Contact, engage and manage our Small Business customers through their application process Build and nurture working relationships with our commercial lending partners Become confident in articulating the Funding Options proposition and service Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market Confidently articulating the different finance options available to customers across multiple business finance product classes Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce Keeping up to date on industry trends, market competition Actively share stories and successes to the wider organisation through relevant comms channels
WHAT WE ARE LOOKING FOR
We are looking for an experienced Senior Business Finance Specialist (Senior Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. As this is a senior position within our sales team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running.