Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based.

Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

Benefits

program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from Role Overview As a Senior Manager, Accounting Solutions, you own the strategy and operating model for our full suite of small-business financial service offerings, including bookkeeping, payroll, and tax solutions, and shape what that ecosystem becomes. You are stepping into a position designed to challenge the status quo in an environment where our service division is growing quickly, the tooling landscape is changing fast, and we are betting on AI and automation to fundamentally reshape how comprehensive accounting and compliance workflows get delivered. We need a strategic leader who will lean into that change, reimagine how our business solutions function operates, and bring a high-performing multi-disciplinary team through a period of rapid evolution.

You set the vision for scalable, technology-enabled financial services, make deliberate bets on where to automate and where to invest in people, and translate an ambiguous, shifting environment into clear direction for your team. You partner across product, fintech, strategic operations, and go-to-market to align our business solutions with where the company and the market are heading, not just where they are today. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros).

Our success is their success.

Requirements

and market shifts Reimagine how diverse financial services are delivered to small businesses by identifying where automation, AI, and specialized tooling can step-change delivery quality Establish advanced, scalable operating models for multi-functional service workflows, including financial reconciliation, tax preparation, and payroll distribution pipelines Lead, mentor, and grow a high-performing team of financial service professionals, driving the organizational adaptability needed to thrive amid evolving product capabilities Define the operational key performance indicators (KPIs) that matter for accuracy, multi-product retention, and customer satisfaction to make highly data-informed decisions Partner cross-functionally with product, marketing, and fintech teams to continuously co-develop and expand our integrated accounting software solutions Leverage the collective expertise of your team to solve complex accounting, tax, or regulatory compliance challenges faced by our users Steer internal operational changes across immediate business lines to ensure seamless, unified service experiences for customers utilizing multiple backend solutions

Qualifications

8+ years leading operations, ideally within a scaling service-division environment focused on b

Senior Manager, Operations