The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond . We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments.

When a dispatcher takes a 911 call, a detective works a case, or a lab processes evidence, there's a good chance our software is running in the background. That's been true for over four decades. AI is central to where we're going.

Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands.

We build what answers it. This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real. The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline to scope, schedule, budget, and risk.

Working closely with Implementation Specialists, Data Migration Integration Specialists, and Deployment teams, this role coordinates cross-functional resources to keep projects on track from kickoff through go-live and stabilization. The Project Manager serves as the primary point of contact for project governance, providing clients and internal stakeholders with consistent visibility into status, risks, and milestones. What You Do Develop and maintain project plans, schedules, and budgets for complex implementation engagements, tracking progress against milestones and adjusting as needed.

Coordinate cross-functional project teams, including Implementation Specialists, Data Migration Integration Specialists, and Deployment Specialists, to align work efforts and timelines. Manage project scope and change control, identifying and resolving scope deviations in collaboration with technical and client stakeholders. Identify, track, and mitigate project risks and issues, maintaining action logs and escalating as appropriate.

Facilitate project status meetings, steering committee updates, and governance forums with internal and client stakeholders. Maintain project financials, including budget tracking, invoicing milestones, and revenue recognition activities. Support client relationship management throughout the implementation lifecycle, ensuring expectations are clearly set and met.

Contribute to the refinement of project management tools, templates, and processes used across the implementation team. Perform other related duties as assigned to support team objectives and overall organizational priorities. What You Bring Bachelor’s degree in Business, Project Management, Information Technology, or a related field.

5–7 years of experience managing complex software implementation projects, preferably in a SaaS environment. Background in public safety, government technology, or mission-critical enterprise software is strongly preferred. Specialist-level knowledge of project management methodologies, tools, and best practices.

Demonstrated ability to manage multiple complex projects concurrently across competing priorities and deadlines. Exceptional organizational, communication, and stakeholder management skills. PMP certification preferred, or equivalent project management experience.

Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly preferred. Experience managing project budgets, schedules, and resource plans for enterprise-scale implementations.