At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We're looking for a Network Engineer to help maintain, design, develop, and enhance our Global Network Infrastructure. As part of a cohesive global team, you'll play a key role in delivering engineering milestones aligned with our growth objectives - optimizing service delivery through robust SLO metrics, advancing our automation strategy, and expanding our enterprise network footprint. You'll serve as a subject matter expert across our infrastructure services, owning project planning, execution, deployment, operational support, and documentation.

This role is central to managing, maintaining, and upgrading existing infrastructure to keep our global network resilient and continuously available.

Requirements

gathering and design through implementation, testing, and handoff to operations Establish and track project milestones and deliverables under a rigorous change management process Install and configure networking equipment and security systems for new office build-outs globally Lead vendor evaluations and manage vendor relationships for technology procurement and delivery Travel to global sites as needed to support infrastructure builds and major project deployments Collaborate with cross-functional stakeholders including Service Desk, Workplace Experience, Security, Development, Engineering, Project Managers, and vendors to deliver on time and within scope Monitoring, Observability Security: Implement and optimize network monitoring using Elasticsearch for SNMP-based telemetry, providing visibility into device health, interface utilization, and performance trends Leverage SIEM platforms for Syslog aggregation, event correlation, and security alerting, contributing to the organization's overall security posture Report on infrastructure activity logs, performance, availability, operational metrics, alerts, and threats Conduct compliance audits and ensure network configurations align with security frameworks and organizational standards Lead post-mortems and root cause analyses for significant netwo