Who We Are

Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy, restorative sleep. , with more than 30 Viewing Rooms in prime areas across the nation—and we’re growing fast. We are a people-first company that embraces the idea of total life success, empowering each other to thrive in every aspect of our lives.

Compensation

and a comprehensive

Benefits

package, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America’s Fastest-Growing Private Companies.

com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We strive to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health—empowering customers to make informed decisions and live well-rested lives.

Saatva is dedicated to crafting luxury, eco-responsible mattresses and bedding at unprecedented value. Awarded Sustainable Product of the Year, we take pride in providing world-class 24/7 customer support. As we plan for continued retail expansion, we invite you to be an integral part of our journey.

What You Will Do

Saatva is seeking an operational, strategic, and results-driven Talent Acquisition Manager to evolve our recruitment function. As we scale our physical footprint and customer service operations, we need an optimization champion who can take us to the next level with incredible efficiency. In this role, you will own the talent acquisition engine, overseeing the hiring of more than 150 retail employees, and a small number of corporate roles, per year.

You will lead and mentor a TA Coordinator, manage external agencies, and remain close to the action by jumping in hands-on with recruitment for key positions. Your core mission is to solve our current speed bottlenecks, dramatically driving down time-to-fill and cost-per-hire without sacrificing quality or candidate experience.

Key Responsibilities

Process Optimization Velocity: Audit and evolve our current recruitment workflows to eliminate bottlenecks, accelerate hiring velocity, and address feedback regarding process speed. High-Volume Pipeline Management: Strategy and execution for hiring 150+ entry-level retail and customer service professionals annually, ensuring pipelines remain robust, diverse, and aligned with retail opening schedules. ATS HRIS System Ownership: Optimize our technology stack, ensuring seamless workflow automation and clean data integration between Greenhouse (ATS) and ADP (HRIS).

Stakeholder Enablement: Continue and scale our interview training program for the retail operations team, empowering field managers to interview effectively, compliantly, and in alignment with Saatva's brand voice. Team Leadership Vendor Management: Direct, mentor, and elevate a TA Coordinator. Evaluate and manage external staffing agencies, holding them accountable to strict cost, quality, and performance metrics.

Data-Driven Accountability: Establish, track, and report on key talent metrics (time-to-fill, cost-per-hire, quality of hire) to demonstrate clear ROI to executive leadership.

Qualifications

, retail, customer support, or hospitality). At least 1–2 years of people management or mentorship experience required. Process improvement experience and a track record Technical Skills Advanced proficiency with Greenhouse ATS and familiarity with ADP HRIS .