org ) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships.

Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.

About The Role

The Director of Enrollment is a key member of Kidango's Director team, providing strategic leadership over enrollment processes, compliance, and contract eligibility across our centers and family care homes. This role requires deep expertise in Federal- and State-Funded Programs, exceptional analytical and leadership capabilities, and a solutions-oriented approach to driving enrollment excellence. The Director will play a critical role in positioning the organization for sustainable growth and ultimately, in ensuring more Bay Area children have access to the care and learning they deserve.

Requirements

Lead and manage the efficiency of enrollment systems and processes, leveraging best practices to improve outcomes. Establish and monitor key performance indicators (KPIs) to assess enrollment and compliance effectiveness. Play a critical role in the organization’s Growth Team by strategically planning enrollment in support of expansion Attend meetings and training as necessary to stay current on regulations, including contact with state consultants and participation in conferences and seminars.

Plan, organize, and manage all areas of the enrollment, compliance, and eligibility process. Track and monitor enrollment in centers and family homes to ensure ongoing regulatory compliance. Oversee the agency’s monthly and quarterly 801a, 801b, PLIS, and CAPSDAC reporting.

Provide Finance with monthly reporting for agency grants.

Lead and coordinate preparation of the organization’s eligibility files for Contract Monitoring Reviews, internal audits, and audits by other funders and entities. Act as the organization’s Appeals Hearing Officer for all enrollment and program-related appeals. Oversee the timely creation, evaluation, and updating of enrollment forms required by the organization, community care licensing, and state and federal contracts.

Set up and maintain the organization’s enrollment, waitlist, and attendance system/database. Partner with Data and IT teams and provide technical assistance to users as needed. Foster seamless coordination across departments, creating an environment that promotes efficient processes and drives enrollment and compliance success.

Build and maintain partnerships with school districts and other community organizations related to enrollment. Supervise, mentor, and motivate a high-performing enrollment team to achieve agency goals. Represent Kidango professionally in interactions with a diverse group of clients, partners, and community contacts.

Advocate on behalf of all children, families, and agency staff. Provide excellent customer service to staff, clients, and contacts of the agency.