Global Customer Reference Manager

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text.

We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient.

The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. You will own Commvault’s global customer reference program end to end.

You are the connective tissue between Sales, Customer Success, Communications, Investor Relations, and our customers -- the person who knows which customer can speak to ransomware recovery on AWS, which one is ready to be quoted in next quarter’s earnings release, and which one will take a peer call from a Forbes Global 2000 prospect on 48 hours’ notice. You will work closely with the Voice of Customer Manager, who owns content creation and customer storytelling. Your job is to build and sustain the advocate bench that makes their work possible -- surfacing the right customers, earning their trust, and keeping them engaged so stories can be told and references can be placed when it matters most.

You will think creatively and try new tactics to scale the program and meet business needs. This is a bottom-of-funnel role. The references you source, manage, and activate directly influence late-stage deals, renewals, and the credibility of every external Commvault narrative.

What You'Ll Do

: Build and own the sales reference program, developing the one-to-one reference process and scalable one-to-many customer references to help sales leverage customer proof at critical moments. Develop a multi-persona reference program across CXO, practioner, and technical leaders from a variety of industries and company sizes.