Solutions Engineer, Command

Command by Asana is a new product purpose-built for software development teams that helps engineers stay in flow Command automatically catalogs the decisions, context, and next steps agents need to stay efficient and keep moving. Engineers spend less time unblocking agents and more time on what’s next. Assists EMs with releases that de-risk themselves Command monitors scope, dependencies, pacing, and risks in real time, surfacing blockers and adjusting plans before they cascade into delays.

Enables leaders to always know the status, without the meetings required Command gives leaders a custom, queryable view of the strategic work that's important to them, so they know what is truly at risk and why without waiting for a status update. We are building the first Solutions Engineering overlay team to support Command's go-to-market motion, partnering closely with customers to demonstrate how modern software teams can plan and execute with clarity, not theater. The Opportunity We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command to product development and Engineering teams.

This is a unique opportunity to be on the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the Product Lead/General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences.

This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role is based in our New York City office with an office-centric hybrid schedule .

The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner .

Requirements

What you’ll achieve Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts, from discovery through proof, demo, and close. Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana. Translate customer pain points into practical solution designs and compelling business value narratives for Engineering leaders, Engineering managers, and cross-functional stakeholders.

Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape. Advise on solution architecture, integrations, admin considerations, and deployment approaches so customers can confidently evaluate fit. Partner closely with existing Asana AEs, CSMs, and core Solutions Engineers to uncover and support expansion opportunities within accounts that already use Asana for other teams.