At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder. We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries.

Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About The Role

As a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers - independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz. This is a role for someone who combines genuine customer empathy with structured problem-solving.

You are not just answering tickets - you are helping hoteliers become self-sufficient on a product that directly improves how they operate.

Benefits

- save on meals, childcare, transportation, and training with our tailored remuneration options On-demand salary access - no need to wait until the end of the month Any book, purchased for you, plus access to a shared team library An international team of 35+ nationalities based in one of Europe's leading tech hubs Apply now to join our team and be a part of our exciting journey at Amenitiz!