About AMEND: AMEND is a management consulting firm based in Cincinnati, OH with areas of focus in operations, analytics, and technology. We are focused on strengthening the people, processes, and systems in organizations to generate a holistic transformation. Our three-tiered approach provides a distinct competitive edge and allows us to build strong relationships and create customized solutions for every client.

This is an incredible time to step into a growing team where everyone is aligned to a common goal to change lives, transform businesses, and make a positive impact on anything we touch. Overview: The Salesforce Administrator consulting role is an incredibly exciting position in one of the fastest-growing segments of AMEND. You will be able to utilize your Salesforce knowledge on a diverse array of projects in a client-facing role, solving business problems by delivering innovative solutions to our clients.

This will include automating and supporting complex business processes, creating reports & dashboards, and training clients on Salesforce. We are looking for highly motivated team members to deliver these solutions to our clients while seeking to build long-term relationships and deliver rapid, meaningful, and lasting business value. Our offerings span the entire Salesforce implementation lifecycle including analysis, design, data migration, customization, building, testing, deployment, and training.

Requirements

, providing expertise in technical standards and conditions Communicate the status of client requests and determine the feasibility of projects, while documenting findings and actions Lead discovery workshops and detailed functional design meetings Provide administrative guidance and translate business process

to developers as needed Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects Complete relevant client website administrative work as needed

What’s in it for you?

Qualifications

: Expertise within Sales Cloud (CRM) and (preferred) Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, and Custom Cloud (Preferred) Salesforce Administrator Certification or equivalent Salesforce experience (Preferred) Ability to triage code such as SOQL Queries, Apex, and LWC/JavaScript Detailed knowledge of Custom Report types and reporting/dashboards in Lightning experience Ability to work with cross-functional Agile Scrum teams to maintain and enhance Salesforce capabilities Ability to write user stories and acceptance criteria Experience with Data Management within Salesforce to import and export data Ability to travel as needed to meet client

Benefits

Paid parental leave PTO for your Birthday 3:1 charity match All this to say – we are looking for talented people who are excited to make an impact on our clients. If this job description isn’t a perfect match for your skillset, but you are talented, eager to learn, and passionate about our work, please apply!

Salesforce Consultant