Customer Success Manager, Enterprise

Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in San Francisco, CA! As an Enterprise CSM at Dealpath, you'll manage a portfolio of 30–40 enterprise accounts for some of the world's most sophisticated institutional real estate investors — firms like Blackstone, MetLife, and Nuveen. Your customers are investment professionals deploying hundreds of millions of dollars into commercial real estate each year.

This is a high-touch role where success means becoming a trusted advisor, not just a support contact.

Qualifications

: 1.5–4 years as a CSM or Client Success Manager at a B2B SaaS company — direct account ownership, not a team management role Proven renewal and upsell experience — end to end, not supporting someone else's process Enterprise account experience — multi-year contracts and executive-level stakeholders QBR/EBR experience — comfortable leading data-driven business reviews Clear, polished communicator — skilled at building credibility with C-suite stakeholders including CIOs and Heads of Acquisitions Excel/Google Sheets proficiency — you'll use it regularly Curiosity about AI Bachelor's degree or equivalent experience

, education, location, and the skills assessed in Dealpath's interview process.

Nice To Have

: Experience in CRE tech, proptech, or adjacent financial technology (alternative investment platforms, private capital software) Background supporting a complex, configurable SaaS product requiring deep domain expertise Familiarity with the CRE acquisition process Salesforce experience The

Perks

Culture: Medical, dental, and vision insurance. Health Savings Account (HSA) Flexible Spending Account (FSA) options. 401(k) retirement plan.

Paid Parental Leave. Flexible Time Off (FTO) policy.

Benefits

program. Monthly wellness reimbursement to support physical and mental well-being. Hybrid Work Policy, 3 days in office (Tues/Wed/Thur).

Compensation

This position is also eligible for Dealpath's equity plan.

will be based upon several factors including your experience,

will be confirmed in writing at the time of offer.

ranges are determined by current market data, so

data posted on our job posts may change as new market data becomes available.

Requirements

About Dealpath : Dealpath is the world’s largest and most trusted AI-powered operating system for real estate investing. To date, the platform has powered more than $10 trillion in transactions, partnering with hundreds of firms, including leading global institutions such as Blackstone, Nuveen, LaSalle, CBRE IM, MetLife, Newmark, Oxford Properties, New York Life, UBS, Manulife, DWS, and Principal.