Senior Product Manager, Data Platform (Remote)

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability.

For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. We are looking for a Senior Product Manager to own our Enterprise Data Platform as a product — its capabilities, reliability, governance, cost, and readiness for AI and natural-language analytics. You will own the long-term vision, strategy, and multi-quarter roadmap for the platform, and you will own it end to end: not only the underlying capabilities, but how they show up for the people who consume them.

Today that means internal teams — finance, operations, growth, product, and analytics — building reporting, self-service, data products, and AI and natural-language experiences on a single trusted foundation. The platform is being built so that customer-facing data products are a natural next step rather than a re-platforming. Your first major focus is our Enterprise Data Hub: consolidating fragmented, legacy data into governed, business-ready data products; driving their adoption; and sunsetting the legacy environment they replace.

You will partner closely with data platform engineering and data architecture to deliver the next wave of platform capabilities — most importantly, the foundations that let the platform safely and reliably power AI-enabled and natural-language analytics across reporting, self-service, and data products. ” You will treat the platform as a product with real users, real adoption, and real return — measured against a clear North Star.

What You'Ll Do

: Platform product strategy and vision. Define and continuously refine the platform’s vision and product strategy, grounded in company and Enterprise Data goals, and connect it to the broader data and company roadmaps. Partner with principal and staff engineers on long-term technical direction and trade-offs so product and technical strategy stay tightly aligned.

A multi-quarter, multi-team roadmap. Balance foundational work — architecture evolution, trusted and scalable platform services, the semantic and presentation layers, governance, classification and access, cost and observability — with high-leverage use cases across analytics, self-service, and AI and natural-language consumption. Account for machine-learning and data-science workloads as part of the overall strategy, so the same foundation serves them without forcing parallel, ungoverned pipelines.

The platform’s capability and governance charter. Own the definition of what makes a data product trusted and production-ready: classification and protection of sensitive information, role-based access aligned to classification, validation and contracts between raw and refined layers, a governed semantic and metrics layer, and a catalog that makes data products discoverable with clear ownership, lineage, and definitions. Codify policy into the platform rather than into documentation, and define the lightweight “definition of done” every data product meets before it ships.

The consumption experience, end to end. Own how platform capabilities surface for the people who use them: governed self-service, business intelligence, and AI and natural-language experiences grounded on trusted data. Define the contracts between the platform and its consumers — readiness criteria, service levels, semantic definitions, and serving surfaces — so consumption is fast, safe, and genuinely self-serve, and so teams stop rebuilding shadow models off ungoverned data.

AI and natural-language readiness.