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Gemba Advantage
Position Overview: We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. You will be the primary point of contact for your clients and work with them to ensure impeccable service and thoughtful guidance on getting the most out of RxVantage’s expanding offerings and capabilities. The right candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling).
This is a vital role at the company within the Enterprise client services and sales organization. What you’ll be doing: Serve as the primary point of communications between the established Enterprise clients and internal team members Identify and execute on new growth opportunities with clients, managing against revenue targets Identify and develop external stakeholder networks and build relationships necessary to expand client business Enable successful and consistent renewals, showing continued value for our Enterprise clients Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts Support Enterprise sales team with business development efforts for prospective Enterprise clients Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful Work with our product teams to translate client feedback into product insights Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward The ideal candidate: 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS Experience with Salesforce or other lead generation tool is a HUGE plus!
Benefits
: Competitive Salary 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA Short-term and Long-term Disability Life Insurance 401k Matching Work from Anywhere within the US Flexible PTO 100% Paid Parental Leave Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. S. where they can do their best work.
About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies.