Budtender PT

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers.

We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. Job Description The Budtender is responsible for creating a world-class customer experience for all customers. The Budtender will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

Requirements

, product performance, along with sales and marketing objectives. The Budtender must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules. Maintain a clean and organized point of sale area. This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.

Dependent upon the state and/or location, this position may be required to hold a current driver’s license and maintain a good driving record. Projects a positive image of the organization to employees, customers, industry, and community. Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Responsibilities

or (Essential Functions) Meet exceed personal sales volume and KPI goals. Assist in building a great company and business that disrupts the traditional retail model and embrace change. Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.

Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty. Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation. Proactively answer customer questions and ensure knowledge of products and usage.

Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge. Accountable for accurately utilizing PharmaCann’s Point of Sale system. Execute customer transactions with high attention to detail and ensure accuracy in register transactions.

Execute PharmaCann’s dispensary protocols including safety protocols.

Qualifications

Minimum 21 years of age (or as required by state regulations) A minimum of a High School diploma is required. Minimum 2 years’ experience with customer service in a fast-paced retail environment Strong analytical skills to assess data, facts, and figures Intermediate-level math skills Proven expertise and experience to accurately manage a register Exceptional customer service skills Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.