Company Overview: Griffen Plumbing and Heating was founded in 1982 in Elkhart, Indiana. The company has expanded from two service technicians to over 50 full-time employees. We provide a wide range of services including preventative maintenance, air compressor services, design build, plumbing, boiler and chiller services.

Griffen Plumbing Heating emphasizes a "customer first" philosophy and invests in ongoing training and education for our technicians, including a five-year apprenticeship and various certifications such as medical gas, backflow prevention, CFC refrigerant, and welding. Position Overview: Griffen Plumbing Heating is seeking a full-time Information Technology Specialist to support the organization's technology systems, equipment, and users while helping drive efficient and secure business operations.

Responsibilities

: ▪ Set up new user workstations with applicable software and connect to local area network. ▪ Set up and troubleshoot company cell phones. ▪ Set up and troubleshooting company iPads.

Assist users who are having issues with company provided iPads. ▪ Add and disable users on the local area network ▪ Software/Hardware duties for Onboarding/Offboarding employees. ▪ Provide password resets for users as needed.

▪ Troubleshoot user-related email issues. ▪ Troubleshoot user-related printing issues. ▪ Maintain and administer the inventory management system tracking incoming and outgoing inventory.

▪ Other tasks as requested by manager.

Minimum Qualifications

: Education/Experience: 1 years’ experience in related role

Preferred Qualifications

: Strong technical aptitude and interest in computer hardware, networking, mobile devices, and connected technologies, including Internet of Things (IoT) systems.

IT Specialist