Quality Control Associate (Repairs) - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business.

Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $24/hour.

Compensation

budget range may be adjusted at any time at the discretion of the company.

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What You’Ll Do

: Execute quality assurance best practices to ensure products meet Brilliant Earth’s high-quality standards. Perform finishing and cleaning for fine jewelry products, including rhodium plating, ultra sonic and steaming. Adhere to guidelines to ensure gemstones and metals are handled properly.

Perform data entry in our ERP/MES systems, ensuring accurate product tracking in the system. Meet daily processing timelines and quotas. Communicate and work cross-functionally with other teams, providing updates on status, issues and concerns.

Maintain the workspace in a clean, organized and efficient manner. Adhere to product security and safety protocol and procedures. What You Have: Experience physically working with Jewelry and knowledge of Jewelry production / manufacturing processes.

Computer skills and ability utilize MES/ERP systems Highly organized with a focus on execution and exceptional attention to detail Exceptional time management skills and accountability Ability to adapt quickly in a fast-paced environment Team player with demonstrated communication skills and ability to work collaboratively.

What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth!

Benefits

package, including: Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.

Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, inclusive jewelry industry.

Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being.

Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity inclusion, and access to tuition reimbursement for role-specific trainings.

Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.

Perks

We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities.

In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision.