AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role AXS is seeking a Sr. Solutions Engineer, Marketing Cloud to join our Marketing Technology team. This is a hands-on engineering role responsible for designing, developing, implementing, and supporting marketing automation solutions, customer journeys, and data integrations within Salesforce Marketing Cloud.

Success in this role requires strong solution design skills, hands-on engineering expertise, and the ability to lead technical initiatives while building and executing directly within the platform. Experience supporting enterprise marketing technology ecosystems across global markets, specifically the US, Europe and APAC is strongly preferred.

Responsibilities

: Build & Architecture Design, develop, and implement complex marketing automation solutions within Salesforce Marketing Cloud, leveraging Email Studio, Automation Studio, Journey Builder, CloudPages, and Mobile Studio. Design, build, and optimize audience segmentation, activation, and customer data solutions leveraging Salesforce Data Cloud, Snowflake, CDPs, and related customer data platforms. Architect and implement data integrations between Salesforce Marketing Cloud and other systems, including CRM, e-commerce platforms, and data warehouses, using MuleSoft or similar integration platforms.

Build and maintain API integrations between systems and Salesforce Marketing Cloud. Partner with developers and data engineers to design, build, and maintain scalable data pipelines supporting marketing automation and audience activation. Platform Engineering & Administration Administer and maintain Salesforce Marketing Cloud configurations, user access, permissions, governance controls, and platform settings.

Develop and maintain custom AMPscript and SQL queries to support advanced marketing campaigns and data segmentation. Optimize Salesforce Marketing Cloud performance and scalability, ensuring efficient data processing and campaign execution. Implement and maintain data security and compliance standards within Salesforce Marketing Cloud and integrated systems.

Marketing Partnership Partner with regional marketing and business stakeholders across global markets to deliver scalable marketing technology solutions.

Requirements

. Support customer consent, preference management, and data governance

across global markets.

where applicable. Coordinate campaign execution and automation processes across multiple time zones, regions, and stakeholder groups. Operational Excellence Troubleshoot and resolve complex technical issues related to Salesforce Marketing Cloud and data integrations.

and translate them into technical solutions. Develop and maintain technical documentation for Salesforce Marketing Cloud configurations, integrations, and processes.