Who We Are

: Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger , delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience . S.

government agencies, Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government. Implementation Manager Location: McLean, VA or Richmond, VA Work Environment: Hybrid Role Summary: The Implementation Manager will work closely with clients, project teams, and internal stakeholders to define implementation strategies, manage project timelines, and deliver results that exceed client expectations.

Requirements

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused with the understanding that the client's best interests are served through seamless delivery.

What You'Ll Do

: Lead and manage the full implementation lifecycle, from initial client onboarding to successful deployment of Exiger's solutions. Serve as the primary point of contact for clients during the implementation phase, building strong relationships and ensuring client satisfaction. Drive internal process focused initiatives ensuring consistent standards are adopted across the practice Provide comprehensive training and support to clients to ensure effective adoption and use of Exiger’s products.

Prepare and deliver detailed project documentation; providing timely and accurate reporting regarding implementation status both internally and externally.

Responsibilities

may be added at the manager's discretion Work closely with internal teams, including sales, product management, engineering, and customer support, to ensure a seamless transition from sales to implementation and implementation to customer success.

Who You Are