Parts Specialist Forklift & Material Handling Equipment 📍 Charlotte, NC | Full-Time | Onsite | Monday-Friday 💲 Competitive Pay Based on Experience Looking For More Than Just Another Parts Job? If you've worked in automotive parts, truck parts, heavy equipment, industrial equipment, construction equipment, fleet maintenance, or equipment dealerships, this may be the opportunity you've been looking for. WMH Solutions is seeking a Parts Specialist to support customers, technicians, and service operations by helping identify, source, order, and manage parts that keep businesses running.

This is more than a counter position. This is an opportunity to build a long-term career with one of the Southeast's leading material handling and equipment solutions providers. Why This Role Matters When equipment is down, businesses lose productivity.

Technicians can't complete repairs. Customers can't keep operations moving. The right part, delivered at the right time, can make all the difference.

As a Parts Specialist , you'll play a critical role in helping customers, technicians, and service teams get what they need to keep equipment operating efficiently. Your work directly impacts: ✔ Customer Uptime ✔ Technician Productivity ✔ Equipment Reliability ✔ Service Performance ✔ Customer Satisfaction ✔ Operational Success No Forklift Experience? That's Okay.

Many successful WMH team members came from backgrounds such as: Automotive Parts Truck Parts Heavy Equipment Construction Equipment Industrial Supply Fleet Maintenance Equipment Dealerships If you have strong parts experience and a willingness to learn, we'll help teach you the industry. Parts Sales & Customer Support Assist customers and technicians with parts inquiries Identify correct replacement parts and equipment components Prepare parts quotes and process customer orders Research availability, compatibility, pricing, and sourcing options Deliver responsive and professional customer service Build long-term customer relationships through reliability and support Inventory & Warehouse Operations Receive, stock, organize, and distribute inventory Maintain accurate inventory levels and stock locations Perform cycle counts and inventory audits Assist with inventory reconciliation and inventory accuracy initiatives Support shipping, receiving, and logistics activities Operational Support Process purchase orders and vendor documentation Maintain accurate inventory and parts records within business systems Coordinate with technicians, service managers, vendors, and operations personnel Support service workflow and aftermarket operations A Typical Day Might Include ✔ Looking up replacement parts for technicians ✔ Helping customers identify the correct parts for their equipment ✔ Processing customer orders and quotes ✔ Receiving incoming inventory shipments ✔ Updating inventory records ✔ Working with vendors to source hard-to-find parts ✔ Supporting service teams with urgent parts requests ✔ Maintaining inventory accuracy No two days are exactly the same. Success comes from staying organized, being customer-focused, and maintaining a strong sense of urgency.

Qualifications

High School Diploma or GED 2+ years of experience in parts, inventory, service support, warehouse operations, equipment support, or related fields Strong customer service and communication skills Strong organizational and multitasking abilities Experience with inventory management and parts systems preferred Proficiency with Microsoft Office and computer systems Strong attention to detail and follow-through Highly Preferred Material Handling Equipment Experience Forklift Industry Experience Heavy Equipment Experience Automoti