Equine Vet Technician Customer Care Specialist

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

The CC Equine Specialist is a key operational role and high-level performer, responsible for the delivery of the highest quality and complete knowledge for equine customer support solutions and services, providing an extraordinary experience for our Wedgewood Equine customers. Essential Functions: · Provide tier II support with the Customer Care Operations team · Identify, investigate, and resolve in depth customer issues and concerns through multi-channel communications – phone, email, and chat.

Requirements (If Applicable)

: · Normal office activity including keyboarding, interacting with others, participating in meetings, extended periods of sitting and/or standing in an open office environment. · Light physical effort (usually lifting/moving up to 25 pounds) · Ability to work extended hours and weekends on occasion.

Benefits

package that includes health, dental, and flexible spending accounts 401(k) retirement plan with a generous company contribution to help you save for the future Company-paid life and disability insurance Access to voluntary insurance options A generous paid time off program that increases every year Tuition reimbursement Opportunity for growth - We believe in promoting from within and do so through our internal job posting program! Pay Range $18 $18 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals.

We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.