Veterinary Receptionist

Receptionist AniMed Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Benefits

package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Employee pet discount because we know your pets are family, too.

Qualifications

Schedule: This is a full-time position. Hospital hours are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 12:00 PM. The schedule includes one weekday off each week and rotating Saturday mornings.

: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About AniMed Animal Hospital AniMed Animal Hospital has been a trusted part of the Blue Springs, MO community since 1997. What started as a historic barn conversion has grown into one of Missouri's most respected veterinary clinics. Our team is committed to providing compassionate, high-quality care while making every visit a positive experience for pets and their owners.

We're also proud to be affiliated with our sister clinic, Crysler Animal Hospital, just 10 miles away in Independence, MO — together offering a full range of services for dogs, cats, and small mammals.

Key Responsibilities

: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests.

Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.