Senior Software Engineer 1

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, At The Farmer's Dog, we believe the best customer experience comes from owning the technology that powers it.

That's why we design, build, and operate our systems in-house, from subscription and e-commerce to fulfillment and delivery, so that every dog and human gets the right experience, every time. Our engineers work on problems that matter and that are hard: evolving systems to support rapid growth, building platforms flexible enough to serve customers with many different needs, and creating product experiences that didn't exist before. Short feedback loops are how we get better, in code and in how we work together.

We trust people to do good work and want to keep improving, so feedback flows freely. The same instinct shapes how we ship: peer-reviewed code to production in minutes via CI/CD, and A/B experiments, feature flags, shadow deployments and progressive rollouts to release with confidence. As a Senior Software Engineer on the Business Logic pod, you'll work on the systems at the core of how The Farmer's Dog operates: subscriptions, pricing, billing, and order generation.

Everything depends on these systems, and we're reshaping them for the next phase of growth. You'll own architectural decisions that other engineers will build on for years, partnering closely with other engineering pods, Product, Design, Data Analytics, and Lifecycle Comms. We care deeply about building reliable, scalable systems and about working well together, regularly whiteboarding, pair programming, and reviewing architecture with peers who set a high bar.

If you want to make an outsized impact on technology, on customers, and on the lives of dogs everywhere, this is the right place for you. One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter.

We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren’t tied to our own.

We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems. We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is.

We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. e.

acquisition is hyper-focused on improving customer retention and experience.