Principal Architect-Platform

Role: Principal Architect Reports to: Global Head of Technology (SVP Engineering) Function: Platform Product Architecture (Cloud-Native Data/SaaS) About Reltio At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent.

Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success.

We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence.

We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job overview Reltio is scaling a cloud-native, multi-tenant data platform used by global enterprises. We need a Principal Architect to set the end-to-end architecture vision, de-risk the roadmap, and turn strategy into secure, reliable, cost-efficient systems—while upleveling the engineering organization. Enterprise Product Architecture: Define the north-star architecture for a multi-tenant SaaS data platform (ingest → processing → storage → query → API/SDK/UX).

Establish reference architectures, decision records, and standards. Cloud-Native Platform: Drive container orchestration, service mesh, control planes, observability, and resilience across AWS/Azure/GCP. Data Streaming: Lead designs for high-volume streaming, low-latency query, and analytical/ML use cases (batch + real-time).

AI/ML Agentic AI: Partner with product and security to embed responsible LLM/agentic patterns (guardrails, retrieval, evals) into customer-facing and internal developer workflows. Reliability, Security Compliance: Champion SRE/SOC2/ISO/GDPR-by-design, error budgets, threat modeling, and secure SDLC. Developer Experience: Improve CI/CD, test strategy, paved roads, and golden paths; reduce cognitive load and toil across teams.

Executive Customer Influence: Translate architecture trade-offs for executives and key customers; guide buy-build-integrate decisions.

Key Responsibilities

Set the vision: Author and socialize the product/platform architecture strategy; maintain ADRs and tech radars. Design at scale: Lead designs for multi-tenant isolation, data models, schemas, indexing/OLAP, and event-driven systems. Evolve the platform: Standardize service meshes, API gateways, policy-as-code, and multi-cloud deployment patterns.

Operational excellence: Embed SRE practices (SLOs, error budgets, incident learning), capacity planning, and chaos testing. Security privacy: Lead threat models, data classification, encryption, secrets, key management, and SBOM/SLSA controls.