Hi, we're Oscar. We're hiring a Director to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.

We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

: The Director, Provider Operations builds, scales and optimizes Oscar's provider data management, contracting, and credentialing processes. This role is responsible for setting the vision and strategy for provider operations and data functions, and designing processes that improve Oscar's capabilities in serving members and providers. The role does this by working with partners and stakeholders cross-functionally to take ideas from vision to implementation.

You will report into the Vice President, Network Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time.

Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Pay Transparency

: The base pay for this role is: $147,549 - $193,658 per year.

Benefits

, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

: Strategic Leadership Team Development Provide strategic leadership and operational oversight for the end-to-end provider data lifecycle, ensuring the precise and timely execution of provider credentialing, contract loading, and daily data management. Lead, coach, and develop a high-performing, multi-tiered team of managers and individual contributors; foster a culture of continuous learning, accountability, and psychological safety. Establish clear organizational structure, governance, and support systems that shield the team from distractions and empower them to execute key strategic initiatives.

Act as a trusted, collaborative partner to Product, Tech, Markets, and Clinical Operations to design, build, and deliver next-generation provider operations capabilities that support aggressive company growth and market expansion targets. Operational Excellence Scalability Architect and implement foundational, industry-standard processes and data models that allow the provider data and contracting infrastructure to scale seamlessly alongside the business. Champion the adoption of industry best practices to ensure all operational processes and internal tools are highly extensible, efficient, and integrated with modern technology stacks.

Lead the team in surface-level and deep-dive diagnostics to identify data, process, and technology bottlenecks. Establish robust KPIs and monitoring dashboards to proactively flag operational issues, leveraging these insights to maintain our standing as a leading health plan. , RPA, AI integrations) across mature, stable workflows to replace manual intervention, reduce turnaround times, and eliminate human error.

Drive administrative expense savings and optimize total cost of care by identifying and executing on process improvements, technical tooling investments, offshore resource optimization, and strategic vendor partnerships.

Requirements

), and accreditation standards (NCQA). Adapt to evolving business needs by leading critical ad-hoc initiatives and specialized projects as assigned.

: A bachelor's degree or 5+ years of operating experience 10+ years of work in operations, health insurance, data analysis and/or consulting 5+ years of experience building, coaching and developing operational teams 5+ years experience with network operations, provider data management and contr