Front Desk and Activation Intern: Johannesburg

Are you naturally warm, engaging, and comfortable interacting with people from all walks of life? We’re looking for a Learning Community Front Desk Intern with exceptional interpersonal skills, a welcoming presence, and a professional attitude. You should be vibrant, respectful, and confident in creating positive first and lasting impressions.

This role requires emotional intelligence, cultural awareness, and the ability to remain composed under pressure. If you’re reliable, eager to learn, and thrive in a dynamic, people-centred environment, we’d love to hear from you!! About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future.

Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving digital world. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles across tech, creative and entrepreneurship industries.

We achieve this by: Providing young professionals with access to the most in-demand skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of professionals that supports them at all stages of their career journey.

com to learn more about our digital revolution. Role Summary Position: Front Desk and Activation Intern Department: Learning Experience and Recruitment Reports To: Learning Community Experience Specialist Duration: 3 months Location: ALX Hub, Johannesburg, South Africa Time Commitment: 40 hours per week The Front Desk and Activations Intern serves as the primary customer service representative for the ALX Hub, supporting the Learner Experience and Recruitment teams in creating a welcoming, engaging, and well-managed hub environment. You will be the first point of contact for our learners, alumni and visitors.

Responsibilities

with learner support—ensuring every learner feels welcomed, guided, and cared for throughout their journey with us. This role is vital in maintaining communication and the interface between learners and the organisation. The intern will provide support for hub events, daily communication and nudges as well as learner led and recruitment activities within the hub, providing continuity and retention of learners across all programs .

Front Desk and Hub Operations Duties: Greet learners, alumni, guests, and visitors with warmth and professionalism. Create, send and answer emails and walk-in inquiries. Manage front desk operations, including sign-in registers and scheduling.

Maintain a clean, organised, and welcoming reception area. Support tour and hub visits and information provision for Hub navigation. Identify opportunities to connect visitors with relevant programs.

Conduct weekly hub walkthroughs and stock takes, reporting any issues or supply needs to Learner Experience Specialist. Support the planning and delivery of hub activities, events, and learner engagement initiatives.