Team Lead Solutions Consultant, Financial Services

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT WE'RE LOOKING FOR

The Team Lead, Solutions Consulting role is a hands-on player-coach, which includes being the primary Solution Consultant in opportunities, managing and hiring Solutions Consultants, and building out our vertical in Braze’s financial services, Americas division. This role is an opportunity to expand on your people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills, all while demonstrating and practicing a high level of curiosity about all things tech.

You will serve as a mentor to Solutions Consultants on your team. This role requires travel of up to 50% at peak times and is based in our Austin, Texas office. WHAT YOU CAN EXPECT Lead the team - You'll manage 2 Solutions Consultants to start.

As the FinServ business grows, so does the team. Coach your ICs through deal involvement, direct feedback, and regular career conversations Set the bar for what good looks like — technically, strategically, and in front of customers Be the escalation point when deals get complicated Work with Sales and SC leadership on hiring and capacity as the business scales Own deals - This is a player-coach role. You'll be directly involved in opportunities Run pre-sales end-to-end on major accounts: discovery, solution design, demos, POVs, security reviews, exec presentations Build credibility across the full FinServ buying team — Architecture, Engineering, Security, Compliance, Marketing Ops, and the C-suite Position BrazeAI and advanced capabilities with buyers who have real technical depth and regulatory complexity Pull in Product, Security, Professional Services, and partners when needed to get the deal done right Build the Financial Services - Practice FinServ is a new territory for Braze.

There's no playbook; you’ll have a front seat at writing it.

WHO YOU ARE

People management experience, or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others Exceptional written and verbal communicator with strong executive presence and follow-through Strategic problem solver who can break down ambiguous, cross-functional challenges into clear options, tradeoffs, and next steps Comfortable operating autonomously and proactively; you spo