Senior Product Designer

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year.

During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc.

Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium.

If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. About this opportunity: We're building AI Employees that run local businesses - agents that answer phones, book appointments, and close deals autonomously 24/7. Deployed at 100,000+ locations handling thousands of daily customer conversations across auto dealerships, home services companies, and aesthetics and wellness clinics.

You'll design how humans work alongside AI that's increasingly capable of doing their job. The interaction patterns for this don't exist yet - you'll help create them. You'll be a design lead on this team, partnering directly with PM and engineering on some of the hardest UX problems in enterprise AI right now.

Requirements

— they're the things that would make you dangerous in this role. A point of view on AI-human interaction. You've thought about agentic UX — handoffs, trust calibration, what humans need to see when a machine is acting on their behalf.

You have opinions about where most AI products get it wrong. Experience designing for non-technical operators. You've built for people who use software as a means to an end (front-desk staff, dispatchers, clinic managers) not power users who live in the tool.

Comfort in ambiguity and zero-to-one. You've shipped before the problem was well-defined, when there was no design system, no clear spec, and no playbook to copy.