Distribution Center General Manager

Are you energized by building high-performing teams, improving complex systems, and creating scalable operations that deliver exceptional results? Join our award-winning company and culture as a General Manager, Warehouse Facilities and play a key role in shaping the future of our distribution operations, facilities, and leadership team. This role is responsible for leading a safe, scalable, high-performing distribution center by strengthening leadership capability, optimizing operational systems, and driving continuous improvement that supports our Brand Promise and long-term business growth.

What you'll be doing: Aligning with Clickstop’s Core Values to drive our culture and business forward. In this role, Responsible, Decisive, Courageous, and Strategic stand out. Building and developing leaders who create accountability, engagement, and operational excellence throughout the organization.

Driving fulfillment, inventory, facilities, safety, and operational performance while balancing current needs with future scalability. Identifying opportunities to improve systems, processes, and infrastructure through data-driven decision-making. Collaborating across departments to align operational execution with broader business goals and customer outcomes.

General Manager Critical Skills 1. Strategic Judgment Business Prioritization Make sound decisions across people, performance, cost, and operational investments. Balance short-term execution with long-term business scalability and growth.

Enables: Better strategic decisions and stronger long-term business performance. 2. Systems Thinking Operational Design Understand how people, inventory flow, labor, technology, and customer outcomes interact across the operation.

Identify root causes and improve end-to-end systems rather than isolated processes. Enables: Greater scalability, operational efficiency, and sustainable performance. 3.

Leadership Through Leaders Culture Stewardship Develop leaders who create accountability, engagement, and strong team performance. Foster a culture of ownership, trust, continuous improvement, and shared success. Enables: Strong leadership depth, consistent execution, and organizational stability.

4. Change Leadership Continuous Improvement Lead operational improvements across multiple teams, functions, and systems. Drive sustainable change through process improvements, technology, and leadership development.

Enables: Greater innovation, adaptability, and long-term operational success. 5. Cross-Functional Influence Business Integration Align warehouse and facilities operations with broader company objectives.

Collaborate effectively across departments to improve customer outcomes and business performance. Enables: Stronger organizational alignment and more effective business execution.

Responsibilities

Lead fulfillment, receiving, inventory, warehouse, and facilities operations to ensure safe, efficient, and reliable execution of our Brand Promise. Develop leaders, establish accountability, and create a culture focused on engagement, performance, safety, and continuous improvement. Oversee capacity planning, labor strategy, inventory accuracy, facilities maintenance, equipment reliability, and operational readiness.

Utilize data, technology, and operational metrics to improve productivity, service levels, quality, and profitability. Partner cross-functionally with Supply Chain, Sales, Customer Service, Purchasing, Finance, and Technology teams to align operational execution with business objectives. Drive strategic projects, process improvements, and infrastructure enhancements that support future growth and scalability.

What we value in this role: Someone naturally wired to lead people, solve complex problems, and drive meaningful results. Strong strategic thinking and decision-making skills with the ability to balance people, performance, and business priorities.