We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About The Role

: As a Strategic Deal Desk & Pricing Analyst , you will play a pivotal role in driving revenue growth and optimizing deal structures within our AMER region. You will collaborate with cross-functional teams, including Sales, Finance, Legal, and Operations, to ensure that deals are structured in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role.

You will report to the Manager, AMER Deal Desk and contribute directly to the success of our GTM operations.

What You Will Do

: Deal Structuring and Pricing: Collaborate closely with the Sales team to craft optimal deal structures, considering customer

Requirements

, the competitive landscape, and strategic goals. Analyze pricing models, discounting strategies, and contractual terms to ensure alignment with company pricing guidelines and profitability targets. Formulate recommendations for pricing adjustments, discounts, and terms, balancing revenue objectives with competitive positioning.

Act as an SME in complex/non-standard deal requests, special pricing, operational matters, approval policies, commercial terms, and the resolution of deal-related issues and sales escalations. Revenue Optimization: Conduct thorough financial analysis of proposed deals to assess potential impact on overall revenue, margins, and cash flow. Collaborate with Sales to identify risks and opportunities associated with deal negotiation and revenue recognition.

Quoting and Approval Processes: Oversee the end-to-end deal approval process, ensuring strict adherence to internal policies and guidelines. Assist in the preparation of non-standard quotes and meticulously review deal quotes, proposals, and contracts for accuracy and consistency. Collaborate with Legal and Finance teams to review contractual terms, ensuring compliance and mitigating risk.

Deal Governance and Documentation: Maintain accurate and organized records of all deal-related documentation, including contracts, amendments, and communication trails. Develop and update deal playbooks, templates, and guidelines for Sales teams to streamline deal creation and approval processes. Provide guidance and training to the sales team on advanced deal desk processes, pricing guidelines, and intricate contract terms.

Cross-functional Collaboration: Work closely with Sales, Finance, Legal, and Operations teams to gather necessary information, resolve issues, and provide expert guidance on deal-related matters. Collaborate with Sales Enablement to deliver comprehensive training and support on deal desk processes and tools, enhancing the overall effectiveness of the sales team.