About Energy CX: Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX?

Compensation

Year One Earnings → $110,000+ Title: Senior IT Systems Engineer About this Job As a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end-to-end, from helpdesk and device management to cloud architecture and security compliance. This is a hands-on, in-person role at a company of 100+ and growing.

Responsibilities

as we scale.

IT Operations Support Run internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk support Lead phishing training and security awareness programs Serve as internal point of contact for IT vendor relationships Security Compliance Administer and enforce access controls, IAM, sharing rules, and security policies across SaaS tools (Google Workspace and others) Think proactively about compliance frameworks and related controls, owning evidence collection, audit coordination, ongoing maintenance, access reviews, and policy documentation Develop and maintain disaster response and business continuity plans Cloud Infrastructure Observability Design, deploy, and own cloud infrastructure across AWS and DigitalOcean, including VPCs, IAM, and networking Implement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflows Own logging and observability strategy across infrastructure and applications Skills

Qualifications

5+ years in a hybrid IT/infrastructure role at a small or mid-sized company, or an equivalent split between sysadmin/IT and DevOps/cloud engineering Strong foundation in IT operations: device management, MDM platforms (Jamf, Kandji, Intune, or similar), endpoint protection, and tier-1/2 helpdesk support Experience administering Google Workspace and other SaaS tools at the policy and access-control level Working knowledge of networking fundamentals: DNS, TCP/IP, firewalls, VPNs Comfort owning the helpdesk function (this role includes hands-on support, not just architecture) Scripting proficiency in at least one of: Bash, Python, or similar Strongly Preferred Hands-on experience with AWS (VPC, IAM, EC2, networking) is a plus Working knowledge of Infrastructure as Code (Terraform or equivalent) Experience preparing for or maintaining compliance frameworks (SOC2, ISO 27001, HIPAA, or similar) Familiarity with vulnerability management programs and penetration testing coordination Familiarity with logging and observability stacks (Datadog, Grafana, CloudWatch, etc.) Active engagement with AI in your own work: track record of using AI coding tools (Copilot, Cursor, Claude Code, or similar) to accelerate IaC authoring and infrastructure automation, scaling infrastructure for AI workloads, evaluating AI-native DevOps tooling, and setting standards for responsible AI use across teams

Nice To Have

Prior experience as the sole or first IT/infrastructure hire at a startup Industry certifications such as CompTIA A+, Network+, or Security+ Cloud or security certifications such as AWS Solutions Architect, SysOps, Security Specialty, or CISSP ECX

Benefits

PTO 15 days All major holidays Full day off on Thursday and Friday of Thanksgiving Half day that Wednesday 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect thi