Senior Strategy & Operations Associate

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility family building, maternity newborn care, parenting pediatrics, and menopause midlife.

Benefits

programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital.

com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a Senior Strategy Operations Associate who will serve as a key problem-solver and builder on our Consumer operations team. This role sits at the intersection of operations strategy and hands-on execution — owning projects end-to-end, using data to find the root cause of complex issues, and building scalable processes in a fast-moving environment.

You will report to the Director of Operations, New Ventures and work closely with cross-functional partners in Product, Clinical, Data, Workforce Planning, and Member Operations to improve the way Maven delivers care to its members.

Requirements

, and supporting launches of new features or programs Develop and maintain reporting infrastructure that tracks operational health, identifies trends, and enables data-driven decision-making across the team We're looking for you to bring: 2–5 years of experience in operations, strategy ops, consulting, or a related analytical role Experience at a startup or high-growth tech company; healthcare or consumer product experience a plus but not required Strong analytical instincts: you're comfortable digging into large datasets, building models in Excel or Google Sheets, and have experience with SQL or BI tools (Looker, Tableau, etc.) A track record of running projects end-to-end — you set the timeline, manage stakeholders, resolve blockers, and drive to completion Comfort operatin