At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Project Manager to join our Team We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

The Project Manager will lead end-to-end delivery of AI-powered customer service bot solutions within contact center environments.

Requirements

gathering to post-production support—ensuring timely delivery, quality outcomes, and alignment with business goals Lead project planning, execution, and delivery of AI agent solutions. Coordinate with stakeholders to define project scope, goals, and deliverables. Manage timelines, resources, budgets, and risks across multiple projects.

Facilitate collaboration between engineering, data science, UX, and operations teams.

Monitor and report on project progress, KPIs, and milestones, including project financials. Drive continuous improvement and post-deployment optimization. Proven experience managing AI or software development projects.

Strong understanding of conversational AI, NLP, and contact center technologies. Excellent communication and stakeholder management skills.

Experience with Agile/Scrum methodologies. Fluency in English; Spanish is a strong advantage.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. Master’s degree is a plus. Certifications PMP, PRINCE2, or equivalent project management certification.

, Certified ScrumMaster) preferred. This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits

may include: Pension Scheme Remote/Flexible work Life insurance Health Insurance 25 days paid holiday a year Plus many more!

) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.