At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives.

Join our global team and see what makes Mitratech a truly exceptional place to work! Job Overview The Business Systems Analyst serves as the critical bridge between our internal business stakeholders and development team.

Requirements

process end-to-end — partnering deeply with stakeholders to understand complex business needs across internal data initiatives spanning analytics, business intelligence, and reporting, translating those needs into clear, dev-ready documentation, and ensuring our development team can execute with confidence and minimal back-and-forth. This role is essential to how we deliver these initiatives efficiently and at scale.

are fully understood and documented before development resources are engaged.

-gathering sessions with business stakeholders, applying techniques that draw out needs stakeholders may not yet be able to fully articulate — particularly in analytics and BI contexts where desired outcomes often emerge through iteration.

into clear, dev-ready documentation including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can act on independently.

backlog in collaboration with the Technical Project Manager, ensuring development always has well-defined work ready to execute. Serve as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and communicating status, trade-offs, and decisions clearly.

for analytics, business intelligence, and reporting solutions — including KPIs, desired outcomes, and data needs — in a form the development team can act on.

correctly and surface gaps before they compound.

early and resolve them proactively before they reach the development team. Participate in agile ceremonies as needed, ensuring user stories remain aligned with stakeholder intent throughout development.

Skills 2–4 years of experience in a Business Analyst, Systems Analyst, or similar

-focused role.

across multiple stakeholders or departments. Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences and business needs for technical teams. Experience writing user stories and acceptance criteria in an agile or agile-adjacent environment.

Proven ability to manage competing priorities and drive clarity in ambiguous situations.

tracking and documentation; experience working in a Microsoft Te

Responsibilities

Own the intake and discovery process for internal data initiatives, ensuring