Veterinary Receptionist

Receptionist Truesdell Animal Care Hospital and Clinic is hiring a full-time and part-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Benefits

package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Employee pet discount because we know your pets are family, too!

Qualifications

Schedule: Full time and part time hours available.

: Previous experience as a veterinary receptionist is preferred. Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Truesdell Animal Care Hospital We’re focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care. In addition to wellness, diagnostic, dental, and surgical services, our hospital is equipped with digital radiography, digital dental radiography, ultrasound, in house laboratory, and nicely equipped dental and surgical suites.

We also offer exotic animal care!

Key Responsibilities

: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests.

Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.