Lead Fulfillment Associate

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth.

If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them.

That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together.

When we fall short, we learn and move forward.

Compensation

25. The rate is dependent on shift and may change due to business need. Location: 400 Smoketree Plaza, North Aurora, IL 60542 Shift: Tuesday-Saturday, 3:45pm - 12:45am Role Description: Our Associates work together as a team to deliver an incredible experience for our customers every day.

Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career. This role reports to the Area Manager.

The backup for this role is the Area Manager, Fulfillment Operations.

What You’Ll Do

: As an associate you will be working within one of several teams: Receiving : This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are received as well. Picking : Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately.

An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming. Packing : The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments.

Responsibilities

to ensure the operations are running efficiently. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.

What you’ll bring to the table: Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time. Ability to lift up to 50 lbs without restriction. Able to stand and walk continuously during and up to a 8-10 hr shift.

Able to bend, stoop, reach above, and push/pull frequently. May be required to help out in other departments as needed. You’re willing to get your hands dirty to get a task completed.

You have the ability to adapt to change quickly. You are extremely detail oriented. Ability to quickly understand new processes and identify operational opportunities.