At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit Haida Tribes of Alaska. Together We Grow – One Mission, One Team – With a Commitment to Serve MUST HOLD AN ACTIVE SECRET CLEARANCE Minimum/General Experience: This position requires a minimum of five years’ experience, of which at least three years must be specialized.

, DOS, Windows, as well as networking and mail standards and work on a Field Operations team. General experience includes information systems development and other work in the client/server field, or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Responsibilities

: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the Tier 2 point of contact for troubleshooting hardware/software PC and printer problems.

Requirements

Minimum Education: An associate degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance or an applicable training certificate from an accredited training institution.

may be substituted with: 1. A bachelor’s degree (in subjects described above) and four years general experience of which at least two years must be specialized experience. 2.

No degree and eight years general experience of which at least six years is specialized experience. US Pay Range $35 $45 USD Why Us? At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact.

When you join our team, you become part of an organization that values purpose, performance, and people. We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible

package designed to support your health, well-being, and financial security.

include: Medical, Dental, and Vision coverage TRICARE Supplemental Critical Illness insurance Company-Paid Life and Short-Term Disability insurance Optional Long-Term Disability Paid Leave 401(k) Retirement Plan Identity Theft Protection Employee Discounts Wellness Seminars For union represented positions,

and leave are provided in accordance with the applicable Collective Bargaining Agreement. Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity

: We are proud to be an equal opportunity

Desktop Support II