Hospice Billing Coordinator

Optimal C are is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. For 6 consecutive years, we have earned the Great Places to Work certification, and we believe that exceptional care starts with exceptional people.

We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About The Role

Ensure our organization receives timely payment for the critical care we provide. As a Billing Coordinator, you'll manage the complete billing cycle for Medicare, Medicaid, private payors, and patient accounts - submitting accurate claims, tracking receivables, and resolving payment issues to maintain healthy cash flow that supports our healthcare mission. This role is perfect for a detail-oriented billing professional with home health or hospice experience who understands the complexities of healthcare reimbursement.

Requirements

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and organizational policies Prepare remittances for data entry Maintain complete and accurate billing records Alert management to late or missing documents required for billing Complete billing tasks within established timeframes Manage Accounts Receivable Monitor accounts receivable and track outstanding balances Follow up on overdue accounts and resubmit claims as needed Identify and escalate seriously overdue accounts to the billing manager Assist with collection activities to optimize cash flow Maintain organized tracking systems for all receivables Generate reports on billing and collection activities Ensure Accuracy and Compliance Verify billing information for accuracy before submission Ensure compliance with Medicare, Medicaid, and private payor regulations Maintain confidentiality of patient and organizational information Follow HIPAA guidelines in all billing communications Stay current with changing payor

and policies Identify and resolve billing discrepancies Communicate with Stakeholders Establish and maintain positive relationships with patients and payors Respond to billing inquiries from patients and families professionally Communicate with insurance companies to resolve claim issues Collaborate with clinical staff to obtain necessary documentation Work as part of an interdisciplinary team to support billing processes Provide excellent customer service in all interactions

What You'Ll Do

Process and Submit Claims Accurately process and bill Medicare, Medicaid, private payor, and patient claims Ensure all claims meet payor

What We'Re Looking For

Required Qualifications

High school diploma or GED Minimum 1 year of healthcare billing experience Reliable transportation with valid automobile insurance

Preferred Qualifications

Associate's degree Homecare Homebase experience (strongly preferred) Previous billing experience in home care or hospice care systems Knowledge of Medicare and Medicaid billing regulations Essential Skills Strong understanding of healthcare billing and reimbursement Excellent organizational abilities and attention to detail Superior verbal and written communication skills Ability to work collaboratively as part of an interdisciplinary team Proficiency with billing software and electronic claims submission Self-motivated with ability to work independently Problem-s