Commercial Lead – SLA, Pricing & Contracting (Houston, TX)

Commercial Lead – SLA, Pricing Contracting (Hybrid - Houston, TX) Start: ASAP Type of Contract: Full Time / Permanent Travel

Requirements

: 10% About Submer Submer designs and delivers end-to-end AI datacenter infrastructure built around industry-leading liquid cooling. We help organizations scale AI beyond the limits of traditional datacenters by enabling higher density, greater efficiency and lower environmental impact – accelerating time-to-AI from first deployment to full production. Commercial Lead – SLA, Pricing Contracting Location: Houston, TX (Hybrid) Travel: 10% What impact you will have We are looking for a strategic and customer-focused Commercial Lead to own and drive SLA design, pricing strategy, and contracting for our modular data center solutions.

This role sits at the intersection of sales, finance, legal, and operations, ensuring commercially viable, competitive, and scalable agreements with customers in a fast-growing infrastructure environment.

into commercial constructs , including pricing models, SLAs, and contractual terms Support business development and sales teams in structuring complex deals with hyperscalers, enterprises, and colocation providers SLA Design Governance Define, negotiate, and manage Service Level Agreements (SLAs) aligned with modular data center performance and delivery models Ensure SLAs are measurable, scalable, and aligned with operational capabilities and risk tolerance Collaborate with engineering and operations to define KPIs, uptime guarantees, and service credits Pricing Strategy Develop and evolve pricing frameworks and models (CAPEX, OPEX, subscription, and hybrid structures) Conduct market benchmarking, margin analysis, and cost modeling to ensure competitive positioning Partner with finance to assess deal profitability and optimize commercial performance Contracting Negotiation Lead and support contract negotiations with customers, including MSA, SOW, and order forms Work closely with legal teams to ensure contracts reflect risk mitigation, compliance, and scalability Identify and resolve commercial and contractual risks proactively Cross-Functional Collaboration Partner with sales, product, finance, legal, and operations teams to ensure alignment on deal structures Provide guidance on commercial best practices and deal governance Support continuous improvement of commercial processes, templates, and tools What you will have Bachelor’s degree in Business, Finance, Engineering, or related field (MBA preferred) 7+ years of experience in commercial roles, deal structuring, pricing, or contract negotiation Strong experience in data center, infrastructure, cloud, or technology services environments Proven track record of customer-facing negotiations and complex deal execution Deep understanding of SLA frameworks, pricing strategies, and contract structures Strong financial acumen with experience in cost modeling and margin analysis Excellent stakeholder management and communication skills

What You Will Do

Customer Engagement Commercial Strategy Act as a customer-facing commercial partner throughout the deal lifecycle—from early engagement to contract execution Translate customer

Preferred Qualifications

Experience with modular or prefabricated data center solutions Familiarity with hyperscaler or colocation customer environments Knowledge of as-a-service or subscription-based infrastructure models Exposure to international contracting and multi-region deals Occasional travel for customer meetings and deal negotiations

What We Offer

Be at the forefront of next-generation modular data center innovation Attractive

Compensation

package reflecting your expertise and experience. Medical Insurance Plan. 401k Employee volunteer contribution Plan.

A great work environment characterized by friendliness, international diversity, flexibility, and a hybrid-friendly approach.