Stock Associate, Highland Park Village

ABOUT KHAITE KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details. ABOUT THE OPPORTUNITY We are looking for a Stock Associate to join our store team in Highland Park Village store team. The Operations Associate plays a critical role in supporting the seamless execution of daily store operations while upholding the elevated service standards of a luxury retail environment.

This position is responsible for ensuring operational excellence across inventory management, omni-channel fulfillment, and internal communication, ultimately supporting an exceptional client experience.

RESPONSIBILITIES

Omni-Channel Fulfillment Execute timely and accurate fulfillment of all omni-channel orders—initiated from your home store and all other locations and channels—ensuring the designated cut-offs are met for each and orders are prepared with precision and aligned with brand presentation standards and packaging guidelines Monitor order flow and proactively escalate any delays or discrepancies Partner with Management and Client Advisors to prioritize urgent or high-value client requests Inventory Stock Management Ensure stockroom is maintained to the highest standards—clean, organized, and optimized for selling efficiency Support shipment processing and integrity, including receiving, unpacking, ticketing, and organization of merchandise Execute all transfer directives with a strong sense of urgency and precision, consistently meeting established timelines while responding to inter-store transfer requests with efficiency and attentiveness. Maintain accurate inventory levels through consistent cycle counts and adherence to stock control procedures, addressing any discrepancies promptly and partnering with the Operations Manager to resolve Support Stock Repairs Alterations, ensuring adherence to daily protocols Support the preparation and execution of Physical Inventory in alignment with company protocols and established timelines, ensuring a precise count and thorough reconciliation in partnership with the Operations Manager Client and Service Excellence Partner closely with the sales team to deliver a seamless and elevated client experience, supported by highly efficient back-of-house operations, including the running of merchandise between the stockroom and sales floor, meticulous upkeep of the store environment, and precise, timely stock checks. Assist in preparing merchandise for appointments and events Support the intake of client consignment returns with a high degree of precision and efficiency, ensuring all items are accurately processed and promptly reintegrated to facilitate timely closure of consignments.