Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air. com .

About The Role

Kensington Tours is looking for a highly organized, execution-driven Manager, Marketing Digital Operations to help power and scale our global digital ecosystem. This role sits at the center of Marketing, Technology, Content, and Digital Production ensuring our websites and campaigns launch flawlessly, stay optimized, and deliver a premium brand experience at every touchpoint. com, managing publishing workflows, digital governance, QA, and cross-functional coordination across internal teams and external partners.

You’ll also play a key role in evolving the digital experience itself by maintaining scalable CMS templates while partnering on new component ideas, page enhancements, and UX improvements through Figma and collaborative design thinking. This is an ideal opportunity for someone who thrives in fast-paced environments, enjoys process-driven and repeatable work, has a sharp eye for detail, and can also think creatively about how digital experiences can continuously improve.

What You'Ll Do

com. Manage and maintain scalable CMS templates, reusable page structures, and publishing workflows across the website ecosystem. Create and update Figma files and wireframes that bring templates, modules, and digital experiences to life.

Partner with Marketing, Product, and Technology teams to recommend and evolve new website features, components, and UX improvements. Lead end-to-end QA and release coordination, ensuring accuracy, functionality, responsiveness, and brand consistency before every launch. Manage CMS governance including taxonomy, templates, workflows, page structures, and publishing standards.

Serve as the operational bridge between Marketing, Technology, Product, and external agency partners. Drive website governance through ongoing audits, link management, redirects, compliance checks, and content health monitoring. Build and improve scalable operational processes that reduce friction, eliminate bottlenecks, and improve speed-to-market.

Coordinate stakeholders, timelines, approvals, and release readiness to keep digital initiatives moving efficiently. Support a culture of operational excellence, accountability, and continuous improvement across the digital experience. What You Bring 5-8 years of experience in digital operations, web production, content operations, UX production, or digital project management within a complex digital environment.

Hands-on experience working within CMS platforms (enterprise or headless CMS experience is a strong asset). Strong stakeholder management communication skills with the ability to confidently work cross-functionally with Marketing, Technology, Product, and external partners. Experience working in Figma to create, maintain, or evolve digital templates, wireframes, page layouts, or UX concepts.

Strong process orientation with the ability to manage repetitive operational tasks with consistency, accuracy, and attention to detail. Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.