[US-DC] Director, Fulfillment

Director of Operations Newark, New Jersey The Director of Operations drives the culture leads the daily activities for a high-volume pick, pack, ship Fulfillment Center. You will work directly with our Regional Senior Director to be in charge of building out leading the operational road map for our largest facility. Your time will be spent between managing the daily operational logistics of the fulfillment center, creating a positive workplace culture for over 700 employees, mentoring the leadership team, and driving continuous improvement.

This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole. You will... Build establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping) Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site Develop high standards for execution to meet all KPI’s financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals Ensure adequate communication of company goals and priorities to full Fulfillment Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.

Create a positive team dynamic that encourages all employees in the fulfillment center to: Provide timely feedback to direct/indirect reports. Drive positive change within the facility Adapt to the ever-changing business needs and ensure that the team does the same Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI’s, and culture. You are...

Benefits

with options at $0 monthly, effective first day of employment Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Every plate, and Factor_) Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the

Responsibilities

. However, the Company reserves the right to adjust, modify, or reassign work tasks and

as needed to meet changing business needs, operational

Requirements

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