Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing.

In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. The Portfolio Support Manager provides flexible, hands-on management support across a regional portfolio.

This role is designed to fill operational gaps when a site team is short-staffed due to vacancies, extended leave, new acquisitions, or other transitions.

Requirements

The role serves as a stabilizer—supporting staff, mentoring teams, reinforcing compliance, and maintaining high levels of service until permanent staffing solutions are in place. RESPON:SIBILITIES: Operations Support Coverage • Step in as interim site manager or assistant manager during vacancies, transitions, or leaves of absence. • Ensure day-to-day property operations remain consistent, including rent collection, work order management, move-ins/move-outs, vendor coordination, inspections, and compliance tasks.

• Implement and uphold company policies, procedures, and performance standards across assigned properties.

Staff Mentorship Interim Supervision • Provide temporary supervision, coaching, and mentoring for on-site administrative and maintenance staff. • Support staff onboarding and training for new hires, helping them acclimate to company processes and expectations. • Foster a supportive and collaborative environment that emphasizes teamwork, accountability, and service excellence.

and company policy. • Support budgeting, financial reporting, and variance tracking as needed.

, including certifications, re-certifications, and file audits. • Coordinate with accounting and operations staff to maintain accurate, timely financial and administrative records. Property Maintenance Capital Planning • Oversee daily property condition and maintenance needs, conducting inspections of units and common areas.

• Ensure timely turnover of vacant units and high-quality preparation for new residents. • Support preventive maintenance schedules and follow up on completion of work orders. • Assist with capital needs assessments and long-term maintenance planning.