Buckner Children and Family Services Community: Family Hope Center Location: San Antonio, TX Address: 1711 Columbia Square, San Antonio, TX 78227 Job Schedule : Full-Time We are seeking a Family Hope Center Director to join our team. The Family Hope Center Director serves in a strategic function to provide leadership, management, and direction to the Family Hope Center staff and professional resources so as to enable them to provide programmatic services in alignment with the Buckner Family Hope Center model. Direct the daily operations of the Family Hope Center to ensure quality services for clients and their families.

Ensure service compliance with State licensing standards as well as Buckner’s mission, policies, and procedures. Develop, implement, and integrate a plan to utilize the Family Hope Center programs and services in collaboration with other entities. As a Family Hope Center Director, you will shine hope in the lives of others!

What You'Ll Do

: Ensure Family Hope Center programs and services are in alignment with approved core programs and models, including the Family Strengthening Framework. Ensure all FHC staff understand the Family Strengthening Framework and core programs. Implement and evaluate the Family Hope Center programs and services according to the approved models.

Recommend program design adjustments. Recommend policies and procedures for program aspects of the Family Hope Center and communicate established goals and guidelines to staff, contracted professionals, and volunteers.

Requirements

and standards. Identify and implement strategies and resources which improve delivery of services to children, youth and adults. Participate as a team member with other management staff to review client, program, personnel, and organizational issues and resolutions.

and guidelines. Facilitate agency inspections and maintain an attractive, clean, and safe physical environment. Assist in development of long-range planning for program initiatives, most notably finding creative and innovative ways to meet the needs of children and adults in the community.

Provide leadership, support, promotion and direction of FHC ministries. Ministries will be determined by data gathered in the community needs assessment, and implemented in accordance with available resources, leadership, and volunteers. Coordinate volunteers and/or mission groups to engage in projects in collaboration with the FHC.

Provide assistance in coordinating the overall strategy for the Family Hope Center related to the surrounding area, including but not limited to identifying, evaluating and building relationships with churches, individuals, organizations, and agencies who might serve as potential collaborative partners. The overall strategy for the Family Hope Center will be implemented through a “business plan” which will include goals/benchmarks in relation to number of lives impacted. Source, hire, supervise, monitor, evaluate and provide direction to direct reports.

Provide professional growth and development; develop and communicate goals and objectives. Monitor and provide constructive feedback; conduct annual performance evaluations. Effectively manage work schedules, activities, and use of program resources to meet business plan objectives and budgetary guidelines.

Discuss and resolve personnel issues, including commendations and disciplinary actions, with appropriate documentation. Supervise volunteers, designated Buckner staff, and contracted professionals. Assist in recruiting, screening, training, matching, and supporting volunteers.

Review incident reports and follow-up in accordance with established policies and guidelines. Audit charts and records and evaluate against applicable standards and regulatory guidelines.