A. is part of BTG Pactual Group, the largest investment bank in Latin America, delivering specialized services in Wealth Management, Asset Management, Investment Banking, Corporate Lending and Sales Trading. Since its creation in 1983, BTG Pactual Group has adopted a meritocratic partnership culture, with a focus on its customers, excellence and a long-term vision.

BTG Pactual currently employs over 12,000 people in offices across Brazil, United States, Luxembourg, UK, Portugal, Spain, Mexico, Colombia, Chile, Peru and Argentina. Our group combines a solid balance sheet, state of the art technology and is ready to offer a global advisory service to protect and grow your wealth. BTG Pactual Europe is a credit institution based in Luxembourg, supervised by the Commission de Surveillance du Secteur Financier (CSSF).

The bank places particular emphasis on serving European clients who maintain financial or economic connections with South America. com . THE ROLE We are seeking a highly organised, proactive, and discreet Receptionist - Executive Assistant to support the Executive Board and ensure the smooth functioning of cross‑sectional administrative and operational activities.

The successful candidate will be the key point of contact for all Luxembourg office employees, visitors, and stakeholders to support the business, ensuring a warm welcome and that all administrative tasks are executed to the highest quality standards.

Responsibilities

, including board support, reception oversight, facility coordination, and customer‑related administrative tasks. This role requires strong integrity, excellent communication skills, and the ability to manage multiple priorities with precision and professionalism.

Reception Front-Office Oversight Fully manage the reception area, including: Telephone switchboard Customer reception and hospitality Dispatch and collection of internal/external mail Ensure proper coordination and bookings of the meeting rooms. Ensure reception area and meeting room look impeccable Ensure that you are security conscious. and ensure that all visitors have a host and always display their visitor badge Facility Management Proactively coordinate facility-related matters, including: Acting as the primary contact for property management Coordinating external service providers Managing procurement, inventory and purchasing of materials and office supplies Customer-Related Operational Support Support operations, investment advisory, and administrative teams with customer-specific tasks.

Check and prepare customer mailings, maintain customer files, and ensure document digitisation. Assist with customer reporting processes and annual mailings. ) Form management Archive management Website support and maintenance Assist Corporate Service and provide administrative support to various departments as needed Executive Board Support Support the Management board in day-to-day business activities.

Perform secretarial and administrative tasks, including scheduling, event coordination, and correspondence handling. Manage customer mailings and complete case-related assignments as required.